FAQs
Where is Woodz located?
Kerkstraat 96 – 3550 Heusden-Zolder
When can I check in?
Check-in is possible from 4 p.m.
When can I check out?
Check-out until 10 a.m.
Is parking provided?
There is a central secured parking.
Do I need to pay a deposit?
Payment must be completed 14 days before arrival.
When making a reservation, you have the choice between full payment or payment no later than 14 days before arrival.What are the cancellation conditions?
In case of cancellation up to 14 days before the stay, the full amount will be refunded. An administration fee of €25 will be charged.
Are there charging points for electric/hybrid cars?
Charging stations are available on each parking space in the central secured parking.
Is there a restaurant on the premises?
A 24-hour shop is provided in the form of a vending machine. It is located on the left upon entering the premises. Additionally, you can use our breakfast and barbecue service, which can be reserved when booking.
Are pets allowed?
Pets are not allowed in our lodges.
Is there wifi on the premises?
Wifi is available throughout the entire premises – indoors and outdoors.
Is Woodz wheelchair-friendly?
The Maple M and Reno lodges are suitable for disabled guests. The boardwalks are wheelchair-friendly, and a separate parking area is provided.
Can I reserve a baby cot/high chair?
Mention this during reservation, and we will ensure a cot/high chair is ready.
Is there a store nearby?
We provide some basic necessities, drinks, and snacks in our Woodz Foodz 24-hour shop in the form of a vending machine. Need more? Spar Bolderberg – Sint-Jobstraat 190 in Heusden-Zolder, or Delhaize Bolderberg – Sint-Jobstraat 123 in Heusden-Zolder.
Are bikes available for rent?
No, bikes are not available for rent.
Is a coffee maker provided?
Each lodge is equipped with a Café Royal Espressomachine CoffeeB. We provide a small supply of coffee balls, and additional balls can be purchased in our Woodz Foodz (drink and snack vending machine).
Can I receive an invoice?
You will automatically receive an invoice upon booking.
Can I barbecue at my lodge?
Except for the wellness lodges, all lodges have a barbecue. We also offer a barbecue service.
How can I order a breakfast or barbecue package?
A breakfast or barbecue package can be ordered when booking your lodges.
Who is liable for damages?
Refer to the General terms and conditions.
Need relaxation?
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